Support
| 3D-CAM provides customer support solidly grounded in the values of quality, technology, imagination, relationships and industry best practices.
ISO/AS Quality Quality at 3D-CAM has been a critical element of our customer support since we produced our first prototypes in 1990, and has kept pace with quality initiatives in the industries that we serve. In this light, 3D-CAM is now certified under ISO9001-2000 and AS9100 to deliver quality to meet the highest industry standards. Our process has been rigorously audited and certified by BSI Management Systems to meet the latest ISO and AS standards. Our Certification Number is: FM451036 a copy of the certification is here (Link to PDF) Pioneering expertise At 3D-CAM, we have expert engineers and technicians that specialize in a variety of prototyping and manufacturing techniques and processes. From stereolithography apparatus (SLA) and RTV tooling, to plastic injection and mold manufacturing, we provide an array of prototyping options so that our customers can determine what best fits their needs. With this emphasis on variety, we have been able to provide solutions for a wide range of industries and crafts. Precise execution Attention to detail and quality control are top priorities at 3D-CAM. Our technicians hand finish every prototype we develop, carefully checking that each part meets our high standards for accuracy and surface integrity. We then paint and silk screen the prototype to your precise specifications, guaranteeing a finished product perfect for presentations, demonstrations, and focus studies. Project Management At 3D-CAM, we have taken hundreds of products from concept to full production. Our project managers know prototyping and manufacturing processes and can make the best use of time and materials to bring your products to market, on schedule and under budget. Our focus is always on our customer’s requirements. Team flexibility With 3D-CAM on your team, we can help you insure your design stays current and effective. We encourage all our customers to test and modify their designs during the prototyping process so that the final product meets all their needs. If an unexpected deadline arises, our responsive staff will go the extra mile to make sure your parts are delivered on time with our guarantee of accuracy and quality. Timely delivery Using the power of SLA technology, we can typically finish your order within a week, helping you to get your product out in the market quickly and efficiently. Projects that require other prototyping techniques sometimes take longer, but we guarantee a rapid turnaround time without compromising quality. Personal attention We take great pride in our customer support and the professional relationships we develop with our customers. Our staff are always available to answer questions and find the best solution to meet your needs. It is our belief that the customer is our number one concern. |








