3D-CAM's Commitment to Excellence

Intense competition and market pressure within the rapid prototyping industry has led to the development of several classes of facilities, where prices are generally a direct reflection of the quality and accuracy provided. For this reason, customers who want to reap the benefits of the SLA technique should use caution when shopping for a rapid prototyping provider to be sure they find one that will meet their needs.

At 3D-CAM, we have spent a good deal of time, energy, and money to insure that our facilities operate at a first class level. We are proud of our reputation, which is why we take every aspect of our business so seriously.

Providing the best facility possible starts with the close relationship we have with 3D Systems, the manufacturer of our SLA hardware. Technicians from 3D Systems make regular visits to our production floor to maintain and calibrate our tanks and lasers so that they perform at optimum levels.

Next, our own engineers continuously test our apparatus by manufacturing test parts that can be used to assure the most accurate calibration possible. We do not begin manufacturing prototypes for customers until we are confident that our machinery is performing at the highest standards. When those standards have been met, the prototyping process takes place in a controlled environment under careful supervision.

Once a customer's prototype is completed, it is sent to our separate quality assurance department, where we measure and inspect every part and generate a detailed quality control report before anything is ever shipped to the customer. This final step in the process is the most painstaking because we require that every detail and dimension of the finished product be checked against the original designs. Even in such a detail-oriented environment with our state-of-the-art hardware and software, we expect to find errors. When we do, they are quickly corrected and noted in our final report.

The last aspect of our commitment to excellence is the connection to the customer. Making sure our clients receive exactly what they want is our ultimate goal. Our engineers, technicians, and support staff operate with a philosophy that 3D-CAM president, Gary Vassighi, calls "3D-CAM consciousness," an appreciation for the customer's final design goals and the fastidious attention to details that make these goals achievable.